Privacy policy

Privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. The use of our website is generally possible without providing personal data. Insofar as personal data (for example, name, address, or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent. We point out that data transmission over the Internet (eg communication by e-mail) security gaps. A complete protection of data against access by third parties is not possible.

Person responsible for data processing

CONVIEN GmbH

• Postal Address:
• Balanstrasse 71a
• 81541 Munich

• T | +49-800-2668436
• I | +49-821-24256513
• E | info@convien.com

Contact details of the data protection officer

privacy@convien.com

Your rights as a data subject

First, we would like to inform you about your rights as a data subject. These rights are set out in Articles 15 – 22 GDPR and include:

• – The right of access (Art. 15 GDPR),
• – The right to rectification (Art. 16 GDPR),
• – The right to erasure / right to be forgotten (Art. 17 GDPR),
• – The right to restriction of data processing (Art. 18 DSGVO),
• – The right to data portability (Art. 20 GDPR),
• – The right to object to data processing (Art. 21 GDPR).

To exercise these rights, please contact: privacy@convien.com. The same applies if you have questions about data processing in our company or if you withdraw your consent. You also have the right to contact the competent data protection supervisory authority.

Right of objection

Please note the following points regarding your right to object:

If we process your data to protect legitimate interests, you may object to this processing at any time on grounds relating to your specific situation. We will then stop processing your personal data unless we can demonstrate compelling legitimate grounds for processing such data that override your interests, rights and freedoms, or the processing is for the enforcement, exercise or defense of legal claims.

Purpose and legal basis of data processing

Your personal data will be processed in accordance with the provisions of the DSGVO and all other applicable data protection regulations. Legal bases for data processing arise in particular from Art. 6 DSGVO.

We use your data to initiate business, to fulfill contractual and legal obligations, to carry out the contractual relationship, to offer products and services and to strengthen customer relationships, including marketing and direct marketing.

Your consent is also considered as permission for data processing according to the Data Protection Act. In this context, we will inform you about the purpose of the data processing and the right to withdraw your consent. If the consent also concerns the processing of certain categories of personal data, we will explicitly inform you of this as part of the consent procedure.

Processing of special categories of personal data within the meaning of Art. 9 (1) DSGVO may only take place if this is required by law and there is no reason to assume that your legitimate interests are overridden, so that processing of this data is excluded, or you have given your consent to the processing of this data in accordance with Art. 9 (2) DSGVO.

Data transfer / disclosure to third parties

We will only disclose your data to third parties within the scope of legal provisions or on the basis of consent. In all other cases, no disclosure to third parties will take place unless we are required to do so by mandatory legal provisions (disclosure to external bodies, including supervisory authorities or law enforcement agencies).

Data recipients / categories of recipients

In our organization, we ensure that only persons who are required to process the relevant data in order to fulfill their contractual and legal obligations are authorized to handle personal data.

Third country transfer/ Intention to transfer to third country

A transfer of data to third countries (outside the European Union or the European Economic Area) will only take place if required by law or if you have given your consent to such a transfer.

In such cases, compliance with the required level of data protection is ensured by EU standard contractual clauses and the binding operational data protection provisions of the service provider in accordance with the specified data protection contracts.

Data storage period

We store your data for as long as is necessary for the respective processing. Please note that numerous retention periods require the storage of data for a certain period of time. This relates in particular to retention obligations for commercial or tax purposes (e.g. Commercial Code, tax codes, etc.). The data is routinely deleted after use, unless a further retention period is required.

We may also retain data if you have given us your consent to do so, or in the event of litigation and we use the evidence within the statutory limitation period, which may be up to 30 years; the usual limitation period is 3 years.

SL Encryption

Our website uses SSL encryption when transmitting confidential or personal content from our users. This encryption is activated, for example, when processing payment transactions and inquiries that you send to us via our website. Please make sure that SSL encryption is enabled on your site during your activities. The use of encryption is easy to recognize: The display in your browser bar will change from “http: //” to “https: //”. SSL-encrypted data cannot be read by third parties. Only transmit your confidential information with activated SSL encryption and contact us in case of doubt.

Obligation to transfer data

For the establishment, implementation and termination of the obligation and the fulfillment of the respective contractual and legal obligations, a number of personal data is required. The same applies to the use of our website and the various functions we offer.

When you visit our website, we collect and process the following data:

-Your IP address

-The URL and title of the page you are viewing

-The browser you are using (name)

-Viewing window or viewing area (the size of the browser window)

-Your screen resolution

-Whether you have Java enabled or not

-The language enabled in your browser.

Cookies

Our website uses so-called “cookies” in various places, which serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive). Cookies enable us to analyze the use of our websites by users and to design the content of the website according to the needs of the visitors. Cookies also allow us to measure the effectiveness of a particular advertisement and place it based on the user’s interests, for example.

When you visit our website for the first time, a pop-up (CookiePro) opens from which you can give your consent to the use of categories of cookies described below and in the CookiePro pop-up itself.

The following categories of cookies are used on our website:

Necessary cookies: these cookies are necessary for the functioning of the website and cannot be disabled in our systems. You can set your browser to block or warn you about these cookies, but some parts of the website will not work. These cookies do not store personally identifiable information.

Performance cookies: these cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us know which pages are most and least popular, and to see how visitors move around the site. All the information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our website and will not be able to monitor its performance.

Targeting cookies: these cookies may be set through our website by our advertising partners. They may be used by these companies to profile your interests and show you relevant advertising on other websites. They do not directly store personal information, but are based on the unique identification of your browser and Internet device. If you do not allow these cookies, you will receive less targeted advertising.

Most of the cookies we use are “session cookies” that are automatically deleted after your visit. Persistent cookies are automatically deleted from your computer when their validity period (maximum 14 months) has expired or you delete them yourself before expiration.

Cookies are stored on the user’s computer, which then transmits them to us. As a user, you therefore have full control over the use of cookies. You can change the settings in your Internet browser to disable or restrict the sending of cookies. In addition, cookies already stored on your computer can be deleted at any time via an Internet browser or other software programs. All this is possible in all common Internet browsers.

Please note: If you deactivate the setting of cookies on your device, you may not be able to access all functions of our website.

WordPress

CONVIEN uses the web design platform WordPress (WordPress, Org.). For more details on the data processed by WordPress, please see the WordPress privacy policy.

Contact form

If you send us inquiries via contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. You have the right to exercise your data protection rights at any time and to request information about whether and which personal data concerning you has been processed by us. You may also at any time request in writing and enclosing appropriate proof of your identity that your personal data be corrected, blocked or deleted by contacting us at the following address: privacy@convien.com.

Automated decisions in individual cases

We do not use purely automated processing to make decisions.

Online services for children

Persons under the age of 16 are not permitted to transmit personal data to us or to provide a declaration of consent without the consent of their legal guardians. We encourage parents and guardians to actively participate in their children’s online activities and interests.

Consent with Complianz

Our website uses Complianz’s consent tool to obtain your consent to store certain cookies on your terminal device or to use certain tools and to document this consent in a privacy-compliant manner. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, The Netherlands (hereinafter “Complianz”).

Complianz is hosted on our servers, so no connection is made to the servers of Complianz’s provider. Complianz stores a cookie in your browser in order to be able to assign the consents you have given or their revocation. The data collected in this way is stored until you request us to delete it, delete the Complianz cookie yourself or the purpose of the storage no longer applies. Mandatory legal storage obligations remain unaffected by this.

Complianz is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 S. 1 lit. c DSGVO.

Google Fonts

On our website we use Google Fonts of the company Google Inc. For the European area the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible. We have embedded the Google Fonts locally, i.e. on our web server – not on Google’s servers. As a result, there is no connection to Google servers and thus no data transfer or storage. This is an interactive directory of over 800 fonts that Google provides free of charge. However, in order to prevent any information transfer to Google servers in this regard, we have downloaded the fonts to our server. In this way, we act in compliance with data protection laws and do not send any data to Google Fonts.

Matomo

This is an open source web analysis tool. Matomo (provided by InnoCraft Ltd., New Zealand) does not transmit data to servers outside of ONCARE’s control.  Matomo is initially disabled when you use our services. Only if you agree, your user behavior will be recorded anonymously. When deactivated, a “permanent cookie” is stored if your browser settings allow it. This cookie signals to Matomo that your browser should not be recorded.

The usage information collected by the cookie is transferred to our servers and stored there so that we can analyze user behavior.

The information generated by the cookie, will not be shared with third parties.

You can refuse the use of cookies by making the appropriate settings in your browser. However, please note that in this case you may not be able to use all functions. For more information, please visit: https://matomo.org/privacy-policy/.

The processing of users’ personal data enables us to analyze usage behavior. By evaluating the data obtained, we are able to compile information about the use of the individual components of our services. This helps us to continuously improve our services and their user-friendliness.

We process and store personal data only for as long as is necessary to fulfill the intended purpose.

Polylang Pro

For the multilingualism of our website we use the program Polylang. Polylang is a product of WP SYNTEX, 28, rue Jean Sebastien Bach, 38090 Villefontaine, France. Cookies from Polylang are set exclusively to recognize and record the language used or chosen by the user. These cookies remain stored for one year and are then deleted.

For more information on data protection compliance, please click here: https://polylang.pro/privacy-policy/.

This data processing is carried out in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO on the basis of our legitimate interest.

LinkedIn Insight Tag

We use the Insight tag from LinkedIn. This service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

With the help of the LinkedIn Insight Tag, we receive information about visitors to our website. If a website visitor is registered with LinkedIn, we can, among other things, analyze the key professional data (e.g., career level, company size, country, location, industry, and job title) of our website visitors and thus better tailor our site to the respective target groups. In addition, we can use LinkedIn Insight Tags to measure whether visitors to our websites take an action (conversion measurement). Conversion measurement can also be done across devices (e.g. from PC to tablet). LinkedIn Insight Tag also provides a retargeting function that allows us to display targeted advertisements to visitors of our website outside of the website, whereby according to LinkedIn no identification of the advertising addressee takes place.

LinkedIn itself also uses so-called log files (URL, referrer URL, IP address, device and browser properties and time of access). The IP addresses are shortened or (if used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identification of LinkedIn members is deleted by LinkedIn after seven days. The remaining pseudonymized data is then deleted within 180 days.

The data collected by LinkedIn cannot be assigned to specific persons by us as the website operator. LinkedIn will store the collected personal data of website visitors on its servers in the USA and use it in the context of its own advertising measures.

The use of LinkedIn Insight is based on Art. 6 (1) S.1 lit. f DSGVO. We have a legitimate interest in effective advertising measures involving social media. If a corresponding consent has been obtained (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 (1) S.1 lit. a DSGVO; the consent can be revoked at any time.

The transfer of data to the USA takes place on the basis of the standard contractual clauses of the EU Commission. Details can be found at: https://www.linkedin.com/legal/l/dpa.

Objection to the use of LinkedIn Insight Tag.

You can object to the analysis of usage behavior and targeted advertising by LinkedIn at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

In addition, LinkedIn members can manage the use of their personal data for advertising purposes in their account settings. To prevent LinkedIn from linking the data collected on our website to your LinkedIn account, you must log out of your LinkedIn account before visiting our website.

Changes to the data protection statements

We expressly reserve the right to change this privacy policy in the future at our own discretion. Changes or additions may be necessary, for example, to comply with legal requirements, to meet technical and economic developments, or to meet the interests of users.

Any changes may be made at any time and will be posted in a reasonable manner and time frame for you to review before they become effective (e.g., by posting a revised Privacy Policy upon registration or providing advance notice of material changes).

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Last updated-

10.08.2023

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